Refund policy

Welcome to the Club. We want you to love your pieces both on and off the court. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 14 days of your delivery date.

To be eligible for a return, items must be unworn, unwashed, unaltered, and in the same condition that you received them, with all original tags attached.

For hygiene reasons, socks are final sale and cannot be returned unless they arrive damaged or defective.

Sale items, gift cards, and any items marked final sale are not eligible for return.

How to Initiate a Return

To start a return, please contact our team at hello@sideoutsocial.club with your order number and the reason for the return.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Please do not send items back without contacting us first.

Refunds

Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed back to your original payment method.

Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Original shipping fees are non-refundable.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us at hello@sideoutsocial.club within 7 days of delivery with your order number and photos of the item and packaging so we can make it right.